Using a Gmail Alias to Manage Incoming Messages

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What is a Gmail Alias?

Gmail aliases are alternative email addresses for a user. Administrators often use aliases for staff name changes. They can also be used to help staff manage email messages for short term projects or various roles. Since messages are routed to the primary user’s inbox, no separate login in required. They can easily be added or removed and are tied to a specific user so they represent less of a security risk.

Video Tutorial

Creating & Managing an Alias

For Google Workspace domains, your Google Workspace Administrator would create an alias under your account. The process is simple and once complete all messages addressed to the alias will deliver to your primary inbox. Follow these instructions to enable send from and reply to using the alias:

  1. Go to Gmail Settings and choose “Accounts” from the top navigation menu
  2. Scroll to the section labeled “Send mail as”
  3. Click “Add another email address”. Type in the information for your alias email.
  4. Be sure to select your preference under “When replying to a message”

Sending Emails under an Alias

Once you have configured your inbox as described above, you will now see your alias as an available option when you click the drop down icon to the left of your primary email address as shown below:

Messages addressed to an alias will arrive in the primary inbox of the user. Use Gmail filters to better organize incoming mail. Filters can be configured so that incoming messages addressed to the alias can be automatically routed incoming messages to a designated folder.

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